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GetHuman-lgnaulat's Refund Booking issue with Megabus from April 2019

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The issue in GetHuman-lgnaulat's own words
This message contains blocked images.**Show Images Change this setting * ******Hello there, ***** On Monday April *st, I encountered probably the worst travel experience of my life.. my megabus reservation was for *:**pm bound for San Francisco and didn't arrive until an hour later..I wasn't too perturbed as I assumed I would still arrive in sf at the latest around midnight.. boy was I wrong..We encountered the usual suffocating la traffic and stopped at Burbank to pick up some more travelers. I can't for the life of me understand why it took close to ** minutes to board another few travelers.Next the driver gave us a ** minute dissertation on intricate details of toilet procedures on the coach. I was thinking we're all adults here. is this really necessary.. After stopping for a meal break. the bus wouldn't fire up and we were told a mechanic had been dispatched from Bakersfield to get us going, An hour later he arrived and I was puzzled as he sat behind the wheel of the bus staring into a malfunctioning, as I was told. laptop....The bus finally fired up but we were told we weren't going anywhere due to the unlikelyhood of that bus retaining power.. To cut a long story short, another coach arrived in what seemed like an eternity and I arrived bleary eyed into sf after *am: a full * hours LATE... ** Ive taken your service many times before and in general it is very prompt and adequate,,, I would like to get compensated for my inconvenience perhaps by some comped tickets as your service builds its trust back withme*****thank you lio gnaulati

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Megabus

Refund Booking issue
Reported by GetHuman-lgnaulat
Apr 4th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 4532 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-lgnaulat started working on this issue
Apr 4th, 2019 10:34pm
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 6th, 2019 12:26am
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 11th, 2019 9:15pm
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 15th, 2019 11:29pm
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 15th, 2019 11:30pm
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 15th, 2019 11:30pm
GetHuman-lgnaulat indicated the issue is not fixed yet.
Apr 22nd, 2019 11:47pm

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