My bus on Saturday March *, **** broke down. I was heading from Manhattan to Albany, Ne...

GetHuman-erosy's customer service issue with Megabus from March 2019

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The issue in GetHuman-erosy's own words
My bus on Saturday March *, **** broke down. I was heading from Manhattan to Albany, New York at *:**-**:**. We were stuck on the side of a cramped highway, illegally. I was ** miles away from SUNY Albany, Collins Circle, where my destination was. I had to pay $**.** for a UBER to pick me up from the side of the highway and to bring me to campus! Ridiculous!! I want to be reimbursed for my $**.** megabus ride and for my $**.** UBER ride. I do not want to be reimbursed with a MegaBus coupon code. I used Megabus frequently, and have never been put in such an unsafe situation. **Here is this bus information. *Reservation Number***-****-******-M**-****-NEW-ALB**Date: March *, **** *From: New York, NY, **th St b*t **th Ave and **th Ave (*:** AM) *To: Albany, NY, SUNY Albany - Collins Circle (**:** PM)

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Megabus

Customer service issue
Reported by GetHuman-erosy
Mar 4th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 4212 others
0 customers following this

Timeline

GetHuman-erosy started working on this issue
Mar 4th, 2019 7:57pm