I paid for a round trip from San Antonio to Dallas. On the way to Dallas the bus broke...

GetHuman2233942's customer service issue with Megabus from February 2019

10 views
 | 
4092 similar
 | 
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman2233942 to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2233942's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman2233942's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2233942 may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman2233942's own words
I paid for a round trip from San Antonio to Dallas. On the way to Dallas the bus broke down. So therefore I had to pick my friend up from the side of the highway over an hour away because the bus was broken down. If I wanted to drive I would have never purchased a ticket in the first place. After I tried to explain this to the “customer service” of Megabus she hung up on me. Which is very unprofessional! All I want is my money back for at least that trip because we did not reach our destination and I had to waste more money of my own for gas to pick my passenger up! Buses should be tested and made sure they can make the trip before they attempt to.
GetHuman2233942 did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman2233942 fixed the problem
We are waiting for GetHuman2233942 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2233942 fixes it.
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman2233942
Feb 18th, 2019 - 8 mons ago
I have an issue with Megabus too
Not resolved
Seen by 10 customers so far
Similar issue to 4092 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2233942 started working on this issue
Feb 18th 5:19pm