I am requesting a refund for these two tickets Boston to New York.*Paul J. Tringale...

GetHuman-ptringal's customer service issue with Megabus from January 2019

2 views
 | 
3914 similar
 | 
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman-ptringal to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ptringal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ptringal may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman-ptringal's own words
I am requesting a refund for these two tickets Boston to New York.*Paul J. Tringale******@***.com****-***-*****AHX@**Q**After speaking with two customer service agents (Kimberly was one) just now, I am documenting my request for the refund because the error was not on my part.*I attempted to book * tickets to NY this Saturday and after selections and putting in my credit card in the on-line form, there was an error message on the screen that my credit card did not work (invalid). I made two more attempts with the same result and finally, I gave up and closed the screen.*Then I found another company and booked my tickets with no issues.*When i went to my inbox for the confirmation, I saw the reservation for MegaBus!*So, with no fault on my part, please provide a full refund.*I do not have any other future plans to go to New York and no use for the tickets so changing the tickets for future use is not an option.**With much appreciation.**Paul Tringale
GetHuman-ptringal did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman-ptringal fixed the problem
We are waiting for GetHuman-ptringal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ptringal fixes it.
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman-ptringal
Jan 24th, 2019 - 3 mons ago
I have an issue with Megabus too
Not resolved
Seen by 2 customers so far
Similar issue to 3914 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ptringal started working on this issue
Jan 24th 3:02pm