Hello,**My names is James Ralston. I booked a bus ride from Washington D.C . To Atlanta...

GetHuman-jayralst's customer service issue with Megabus from January 2019

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The issue in GetHuman-jayralst's own words
Hello,**My names is James Ralston. I booked a bus ride from Washington D.C . To Atlanta for *:** am on January **,****. I was unable to make that bus ride and requested to catch the next bus at **:** am that same day and was told that I needed to buy a whole new bus ticket. I understand that the Megabus policy is if you need another bus Ride on the same day, you just have to pay * dollars at the stop. To resolve the issue, I would like to be refunded the ** dollars I paid for the second bus ticket and the price to be adjusted to the *$ change fee.
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Megabus

Customer service issue
Reported by GetHuman-jayralst
Jan 15th, 2019 - 9 mons ago
I have an issue with Megabus too
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