My name is denis castrillo i was in the bus from LA to oakland scheduled at *:** pm. Fo...

GetHuman-denisca's customer service issue with Megabus from December 2018

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The issue in GetHuman-denisca's own words
My name is denis castrillo i was in the bus from LA to oakland scheduled at *:** pm. For starters the bus was about ** minutes late now i understand there was some bad weather but they should have know and should have sent the bus earlier everyone was waiting in the rain amd cold for almost an hour. When we got to San Jose they announced that they were gonna change the route , driveand they were gonna go to San Francisco first instead of Oakland by this point it has already been more than a ** hour bus ride. I think it's ridiculous and want my money back.
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Megabus

Customer service issue
Reported by GetHuman-denisca
Dec 7th, 2018 - 5 mons ago
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Seen by 7 customers so far
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GetHuman-denisca started working on this issue
Dec 7th, 2018 7:43am