December *,**** the **:** p.m. bus to New Orleans was extremely late in freezing cold w...

GetHuman1707754's customer service issue with Megabus from December 2018

Help with my Megabus issue
The issue in GetHuman1707754's own words
December *,**** the **:** p.m. bus to New Orleans was extremely late in freezing cold weather. Once on the bus, as we drove a short distance,there was a burning smell on the bus. The driver got off course and parked the bus in an isolated very dark & spooky area.The dispatcher took forever to return her call as we sat on a freezing cold bus. Another bus didn't arrive until **:** a.m. We were two hours late getting to New Orleans at *:** a.m. when we were supposed to arrive at *:** a.m. It was an inconvenient, cold and frightening experience. I had to seek other transpotation because my original ride had to go to go to work.
GetHuman1707754 did not yet indicate what Megabus should do to make this right.
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Customer service issue
Reported by GetHuman1707754
Dec 7th, 2018 - 5 mons ago
I have an issue with Megabus too
GetHuman1707754 shared how to fix
Seen by 7 customers so far
Similar issue to 3355 others
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Items needed
Name on booking
Booking number
Email on the booking
GetHuman1707754 started working on this issue
Dec 7th, 2018 3:04am
GetHuman1707754 confirmed the issue is fixed. Hooray!
Dec 7th, 2018 3:34am