December *,**** the **:** p.m. bus to New Orleans was extremely late in freezing cold w...
GetHuman1707754's customer service issue with Megabus from December 2018
Help with my Megabus issue
The issue in GetHuman1707754's own words
December *,**** the **:** p.m. bus to New Orleans was extremely late in freezing cold weather. Once on the bus, as we drove a short distance,there was a burning smell on the bus. The driver got off course and parked the bus in an isolated very dark & spooky area.The dispatcher took forever to return her call as we sat on a freezing cold bus. Another bus didn't arrive until **:** a.m. We were two hours late getting to New Orleans at *:** a.m. when we were supposed to arrive at *:** a.m. It was an inconvenient, cold and frightening experience. I had to seek other transpotation because my original ride had to go to go to work.
GetHuman1707754 did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman1707754 fixed the problem
This issue was not resolved. I haven't heard from a megabus representative yet.
Please help with my Megabus issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.