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Megabus Customer Service

Answers to Common Problems

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Megabus's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Megabus.

Can I bring food and drinks on board Megabus? Yes, you can bring food and drinks on board Megabus. However, we ask that you follow a few guidelines. Non-alcoholic beverages in resealable... Read more

Can I bring a bicycle on Megabus? Yes, you can bring a bicycle on Megabus, but it is important to note that there are certain restrictions and requirements in place.... Read more

Are there charging outlets on Megabus for electronic devices? Yes, Megabus provides charging outlets on the majority of their buses. Passengers can conveniently charge their electronic devices... Read more

How do I get a refund from Megabus? Megabus is a popular platform for city bus tickets in North America, offering great service and connectivity. Refunds for tickets are... Read more

Are there any discounts available for Megabus tickets? Yes, Megabus offers several discounts for its tickets. Customers can take advantage of the "Low Fare Finder" tool on the website, which... Read more

Can I make changes to my reservation online? Yes, you can make changes to your reservation online with Megabus. We understand that plans can change, and we want to make it convenient... Read more

Is there Wi-Fi available on Megabus? Yes, Wi-Fi is available on Megabus. Passengers can enjoy complimentary Wi-Fi access while traveling on board. This allows them to stay... Read more

There's more!

Click below to show 8 more questions, answers, and complete guides to common Megabus customer support problems.

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Recent reasons customers contacted Megabus:

Hendersonville north Carolina to Orlando fla bus fare

I accidentally forgot my luggage on the bottom of a coach bus to new York from whitemar...

Bus is late, I need to know how long exactly it will take until it arrives so I know wh...

The arriv*e at Kingston from the Montr*al at**:**

I have purchased tickets from Philadelphia to New York today, and also return tickets f...

I would like a refund since the bus left a couple people including me at philadelphia t...

I WAS CHATTING WITH SOMEBODY CALLED NATALIE ABOUT * OR * HOURS AGO BUT I LOST MY CONNEC...

Hi, I have a reservation booked for , **********, my reservation no is...

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Does GetHuman work with Megabus?

GetHuman does not work with Megabus's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Megabus at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Megabus's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!