hi,*I had a megabus scheduled today for a *pm departure, but it arrived an hour late. T...

GetHuman1814901's customer service issue with Megabus from December 2018

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The issue in GetHuman1814901's own words
hi,*I had a megabus scheduled today for a *pm departure, but it arrived an hour late. The * pm bus arrived before our bus and had loaded and departed as the individuals on the *pm bus were all still lined up, outside waiting for a bus which was supposed to arrive an hour prior. I understand that there may be delays, but an hour seemed excessive. Especially after a bus that was supposed to depart after us left before us. We were not allowed to try to switch our tickets, and had to continue to wait in line outside. Again, I understand that delays happen but I am unhappy with how disorganized and unprofessionally the situation was handled. **That being said, I do hope you and your team have a happy holiday. **Regards,**Felicia

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Megabus

Customer service issue
Reported by GetHuman1814901
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 3553 others
0 customers following this

Timeline

GetHuman1814901 started working on this issue
Dec 22nd, 2018 8:08pm

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