I took a bus from New York to Philadelphia on Friday, November **th, and the bus was de...
GetHuman1684306's customer service issue with Megabus from December 2018
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The issue in GetHuman1684306's own words
I took a bus from New York to Philadelphia on Friday, November **th, and the bus was delayed in arriving in New York due to traffic. Then, there was a problem with one of the tires on it, and we ended up waiting about an hour in a parking lot for another bus to come. In the end, I arrived in Philadelphia over two hours later than the ticket predicted. Over the intercom, the bus driver said we could contact Megabus for a refund.
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