I booked a ticket yesterday to go from Faribault MN to Chicago. I did not receive any...

GetHuman1680702's customer service issue with Megabus from December 2018

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The issue in GetHuman1680702's own words
I booked a ticket yesterday to go from Faribault MN to Chicago. I did not receive any detail about the trip however my card was charged. Upon arriving at Minneapolis I was denied access to the bus because they could not see my reservation and I did not have it on my email. I was then advised to call customer services and for the rep to tell me my bus had already left and I have to pay again with a penalty of *dollar for her helping me over the phone. And I did pay again!!! Please reimburse me one of this ticket
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Customer service issue
Reported by GetHuman1680702
Dec 3rd, 2018 - 2 mons ago
I have an issue with Megabus too
Not resolved
Seen by 2 customers so far
Similar issue to 3315 others
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GetHuman1680702 started working on this issue
Dec 3rd, 2018 5:48pm