I bought * tickets today one to Austin to Houston and another to Houston to New Orleans...
GetHuman1663802's customer service issue with Megabus from December 2018
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The issue in GetHuman1663802's own words
I bought * tickets today one to Austin to Houston and another to Houston to New Orleans. The first bus from Austin to Houston was an hour late making me miss the bus going to New Orleans from Houston . I contacted customer service about the ticket But they denied giving me a refund and I had to buy a brand new ticket . So I want a refund because I’ve never had a problem switching tickets when a bus was running late or if I missed a bus. The customer service given was very poor and I would like to speak with someone about getting a refund
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