I bought * tickets today one to Austin to Houston and another to Houston to New Orleans...

GetHuman1663802's customer service issue with Megabus from December 2018

6 views
 | 
3281 similar
 | 
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman1663802 to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1663802's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1663802 may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman1663802's own words
I bought * tickets today one to Austin to Houston and another to Houston to New Orleans. The first bus from Austin to Houston was an hour late making me miss the bus going to New Orleans from Houston . I contacted customer service about the ticket But they denied giving me a refund and I had to buy a brand new ticket . So I want a refund because I’ve never had a problem switching tickets when a bus was running late or if I missed a bus. The customer service given was very poor and I would like to speak with someone about getting a refund
GetHuman1663802 did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman1663802 fixed the problem
We are waiting for GetHuman1663802 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1663802 fixes it.
This email address isn't valid

Megabus

Customer service issue
Reported by GetHuman1663802
Dec 1st, 2018 - 6 mons ago
I have an issue with Megabus too
Not resolved
Seen by 6 customers so far
Similar issue to 3281 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1663802 started working on this issue
Dec 1st, 2018 12:51am