Today I scheduled a Trip from Washington DC to New York leaving from Union Station. Whe...

GetHuman1651335's customer service issue with Megabus from November 2018

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The issue in GetHuman1651335's own words
Today I scheduled a Trip from Washington DC to New York leaving from Union Station. When I arrived to check-inn on the bus there was no Mega Bus present instead it’s a couch bus witch doesn’t give the comforts of the Double Decker and doesn’t have charging outlets which I counted on using to work while traveling. I’m emailing to confirm that you value your customers and reimburse me for this Trip. Thanks in advance **Sheldon Croft
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Megabus

Customer service issue
Reported by GetHuman1651335
Nov 29th, 2018 - 9 mons ago
I have an issue with Megabus too
Not resolved
Seen by 2 customers so far
Similar issue to 3261 others
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Timeline
GetHuman1651335 started working on this issue
Nov 29th, 2018 5:51am