The bus was scheduled to leave at *:** and we reached the location at *:** and waited f...

GetHuman-moisesur's customer service issue with Megabus from November 2018

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The issue in GetHuman-moisesur's own words
The bus was scheduled to leave at *:** and we reached the location at *:** and waited for ** minutes and when calling the office we were told that the bus left at *:** and there were no busses in sight, and the lady on the phone had a nasty attitude when we tried to explain ourselves. We just tried to catch the bus and ended up with a bad day. We tried to be really nice and the whole experience was terrible.
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Customer service issue
Reported by GetHuman-moisesur
Nov 24th, 2018 - 10 mons ago
I have an issue with Megabus too
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Seen by 4 customers so far
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GetHuman-moisesur started working on this issue
Nov 24th, 2018 7:06pm