i was booked in the **.** on friday the **th october from woolley edge to sunderland. t...

GetHuman1384710's customer service issue with Megabus from October 2018

2669 similar
0 following
Help with my Megabus issue
Next: our robot will wait on hold for GetHuman1384710 to get a Megabus rep on the line!
Always use the GetHuman Phone tocall Megabus. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1384710's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1384710 may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman1384710's own words
i was booked in the **.** on friday the **th october from woolley edge to sunderland. the bus was delayed. I telephoned megabus twice. first time I was told it would be another half hour. It was already ** minutes late at this time. Second call was told it would be another ** minutes late. I waited around * and a half hours, I eventually had to leave. The service area is not set up for waiting. No seats or even anywhere to stand out of the cold. It was a very dangerous place to expect women to stand and wait inevitably for a bus. I was very cold and it has affected my asthma very badly. I booked another bus the following day but had to make my own way to leeds as i could not bear the thought of standing in that services again. I am wanting to book more buses with you for next week so i would appreciate your Customer services team contacting me promptly.* Thank you.* Marina Roddis
GetHuman1384710 did not yet indicate what Megabus should do to make this right.
I have an issue with Megabus too
How GetHuman1384710 fixed the problem
We are waiting for GetHuman1384710 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Megabus email you?
This email address isn't valid
Follow this issue
See how GetHuman1384710 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1384710
Oct 21st, 2018 - 3 mons ago
I have an issue with Megabus too
Not resolved
Seen by 3 customers so far
Similar issue to 2669 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1384710 started working on this issue
Oct 21st, 2018 7:01am