I took the bus from newark delaware to baltimore white marsh.. bus was suppose to come...

GetHuman1381794's customer service issue with Megabus from October 2018

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The issue in GetHuman1381794's own words
I took the bus from newark delaware to baltimore white marsh.. bus was suppose to come at *.** but it didnt come up until *.** and we dont have any information whether to wait or not for the bus.. called customer service few times and no proper response... and finally after waiting for * hrs got the bus and whole of my schedule got messed up.**Again this morning, i have the bus from baltimore to newark, delaware at **.**.. but i didnt see the bus @**.** and waited till ** am for ** minutes and called customer service *, no proper responde and asked me to call after ** minutes .. as the person comes to drop me to leave and there is np other bus to newark today, they drop me at penn station and now waiting for the train qhich is * o clock to newark.. this is my first time with mega bus and having this many bad experiences ... and i am wasting my time.. *Is that possiblr for your team to work on this issue and help the customers***As i didnt travel in the morning bus and ny evening bus was delayed * hrs, do you guys help us in refunding my amt to some extent as now i am paying money on amtrack in addition to my payment with megabus.. *I appreciate your reply..
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Megabus

Customer service issue
Reported by GetHuman1381794
Oct 20th, 2018 - a mon ago
I have an issue with Megabus too
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Seen by 4 customers so far
Similar issue to 2665 others
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Timeline
GetHuman1381794 started working on this issue
Oct 20th 4:48pm