I waited for my bus for ** minutes and when it arrived it started to back into the spot...

GetHuman-sashabar's customer service issue with Megabus from October 2018

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The issue in GetHuman-sashabar's own words
I waited for my bus for ** minutes and when it arrived it started to back into the spot and then pulled off. The bus didn’t stop as I stood there stranded, outside in ** degree whether as a woman, BY MYSELF. Customer service wouldn’t issue me a refund and when I inquired about receiving a credit to my account I was told I would have to call back after they spoke to the ‘Escalation Team’. I will have to find another means of transportation for the evening and would really like my money back or a credit to my account.
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Megabus

Customer service issue
Reported by GetHuman-sashabar
Oct 20th, 2018 - 25d ago
I have an issue with Megabus too
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Seen by 2 customers so far
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Timeline
GetHuman-sashabar started working on this issue
Oct 20th 3:59am