I waited for my bus for ** minutes and when it arrived it started to back into the spot...
GetHuman-sashabar's customer service issue with Megabus from October 2018
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The issue in GetHuman-sashabar's own words
I waited for my bus for ** minutes and when it arrived it started to back into the spot and then pulled off. The bus didn’t stop as I stood there stranded, outside in ** degree whether as a woman, BY MYSELF. Customer service wouldn’t issue me a refund and when I inquired about receiving a credit to my account I was told I would have to call back after they spoke to the ‘Escalation Team’. I will have to find another means of transportation for the evening and would really like my money back or a credit to my account.
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