Reservation Number***-****-******-M**R-****-TAM-FOR**I was denied entry on this bus bec...

GetHuman-ryanatho's customer service issue with Megabus from October 2018

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The issue in GetHuman-ryanatho's own words
Reservation Number***-****-******-M**R-****-TAM-FOR**I was denied entry on this bus because of the rude and unprofessional behavior of the driver and luggage handler whose names i did not get. I was told I could only bring one carry on with me. I argued heatedly with the driver before ultimately backing down and gathering all my things into one bag. The driver still refused to allow me on saying because I'd had an attitude I was not getting allowed on the bus. I was left behind at the bus stop in the dead of night and I want a full refund for my ticket. Not only was I on time arriving ** minutes before scheduled departure, but the bus was ** minutes late. This is the first problem I have ever had with your service and I am requesting a full refund for ticket.
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Megabus

Customer service issue
Reported by GetHuman-ryanatho
Oct 20th, 2018 - a mon ago
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Timeline
GetHuman-ryanatho started working on this issue
Oct 20th 12:57am