Hello, my name is Isabelle M. My reservation number was **-****-******-M**R-****. I too...

GetHuman-mondenge's customer service issue with Megabus from October 2018

Help with my Megabus issue
The issue in GetHuman-mondenge's own words
Hello, my name is Isabelle M. My reservation number was **-****-******-M**R-****. I took the bus from Washington DC to Toronto on Wednesday October ** that left at *:** pm. My complaint is that most of the way through the ride the AC was on high making for a cold and uncomfortable trip. A few of the passenger and I asked the driver to turn on the heat, he did but only lasted for about an hour.**Along with this complaint, the bus experienced issues with its engine. We were diverted to Niagara Falls to transfer to another bus which led to arrive one hour late to my destination. Communication from the bus driver would have been helpful.**I would appreciate a refund.
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Megabus

Customer service issue
Reported by GetHuman-mondenge
Oct 19th, 2018 - a mon ago
I have an issue with Megabus too
Fixed
Seen by 4 customers so far
Similar issue to 2639 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-mondenge started working on this issue
Oct 19th 2:00am
GetHuman-mondenge indicated the issue is not fixed yet.
Oct 29th 3:33pm