Hi there I booked a trip with you from Gatwick to Cardiff at **:** but then I finished...

GetHuman-alkabten's customer service issue with Megabus from October 2018

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The issue in GetHuman-alkabten's own words
Hi there I booked a trip with you from Gatwick to Cardiff at **:** but then I finished my meeting earlier so I contacted you to try to reschedule it but the advisor told me I cannot do so. Then I went to your website and tried to buy a new one at **:** but accidentally clicked on the wrong time at **:** so I contacted your advisor again but he said he can’t help.*Would you be able to help me please..? I got now to tickets with the same time and the other one was double the price, Can you help please..? *The reservation number for the second one is ***-****-******-M**-****-GTS-CAR*The reservation number for the first one is **-****-******-M**-****-GTS-CAR**My last name is AL-ENAD
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Megabus

Customer service issue
Reported by GetHuman-alkabten
Oct 17th, 2018 - a mon ago
I have an issue with Megabus too
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GetHuman-alkabten started working on this issue
Oct 17th 12:52pm