Hello,*My name is Rebecca Baker. I had a MegaBus reservation on October *th at *:** PM...

GetHuman1308805's customer service issue with Megabus from October 2018

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The issue in GetHuman1308805's own words
Hello,*My name is Rebecca Baker. I had a MegaBus reservation on October *th at *:** PM leaving from UAlbany Campus (Collins Circle) to go to New York, New York (**th & *th ave). The reservation number is *-****-******-M**-****-ALB-NEW. I arrived at *:** PM and waited for an entire hour for a MegaBus to show up and I was very frustrated when no MegaBus showed up. I was distraught, confused, and rather annoyed because I had a very important appointment to attend and did not make it because no bus ever showed. I had to book a later trip for *:** PM that night. Since I was extremely inconvenienced, I expect reimbursement as I was not present on the *:** PM bus as it never arrived and the initial ticket was useless. This was a critical waste of my time and I am very disappointed in this error.

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Megabus

Customer service issue
Reported by GetHuman1308805
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2549 others
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Timeline

GetHuman1308805 started working on this issue
Oct 10th, 2018 2:22pm