The driver was unethical, manipulative, and unprofessional. The woman would go off on a...

GetHuman1155160's customer service issue with Megabus from September 2018

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The issue in GetHuman1155160's own words
The driver was unethical, manipulative, and unprofessional. The woman would go off on a lady who was on the phone and she was not talking loud at all. She said on the intercom that safety comes first and there should be no noise that was understandable but as the trip went on she would get irate at ANY little noise. We all had to sit in silence for * hours basically scared to even answer a phone call or say something out loud. She slammed on her breaks on the highway so hard that we thought we had got an accident. we were scared and all flew forward, the driver gets out of her seat and to all of our surprise, screams at that same lady for talking. She was NOT loud at all everyone on that bus could agree with that, we were all in shock. I beleive she was on drugs. You can tell she gets away with things by using the "safety" card because she would say " dont bother reporting to my job because they will side with me, and no i dont discriminate." almost like im pretty sure shes psychotic often and gets away with it often. I felt bad for the spanish lady she tried to defend herself but the driver said i only speak english. She cant be on the phone talking lowly, but her ** year old son is getting out of his seat and is talking to her while shes driving. ? Hes lounging across the seats. She having HIM announce our departures and times at one point. And didnt do it well. Like how unprofessional i never seen anything so horrible in my life of traveling. We almost crashed * times. I was in full anxiety attack mode by the time i got off the ride from ****. Check the cameras you will see us lurching all around and us reacting asking if everyone is ok because the crazy almost impacts. We cant talk on the bus? we cant have a QUIET conversation on the phone? She was using her "authority" in a terrible way and does not under any circumstances need to be driving a bus with dozens of lives in her hands.

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Customer service issue
Reported by GetHuman1155160
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2281 others
0 customers following this


GetHuman1155160 started working on this issue
Sep 17th, 2018 3:55pm
GetHuman1155160 shared this issue with friends on Facebook
Sep 17th, 2018 3:57pm