I was travelling on the mtl-wby bus *:** bus last Friday and I missed the boarding in C...

GetHuman-hpageau's customer service issue with Megabus from August 2018

Help with my Megabus issue
The issue in GetHuman-hpageau's own words
I was travelling on the mtl-wby bus *:** bus last Friday and I missed the boarding in Cornwall.*My suitcase went on. I called your custommer’s service on Saturday asking to send back to MTL. Please confirm the follow-up so I can pick up. I can give my ticket numberssssss. Hard cover big, black with a tag folded in * showing my name, adress & phone:*Helene Pageau****, rue Saint-Fran*ois, app. ****Brossard J*X *A*****-***-****.*Is the pick up at *** Saint-Antoine?*Regards, HP
GetHuman-hpageau did not yet indicate what Megabus should do to make this right.
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How GetHuman-hpageau fixed the problem
*- th* drive would talk more clearly
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Megabus

Customer service issue
Reported by GetHuman-hpageau
Aug 27th, 2018 - 3 mons ago
I have an issue with Megabus too
Fixed
Seen by 5 customers so far
Similar issue to 2073 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-hpageau started working on this issue
Aug 27th 12:03am
GetHuman-hpageau indicated the issue is not fixed yet.
Aug 27th 11:52am
GetHuman-hpageau confirmed the issue is fixed. Hooray!
Aug 27th 5:23pm
GetHuman-hpageau confirmed the issue is fixed. Hooray!
Aug 27th 5:25pm