I originally was trying to get a ride credit for a trip I missed. Over the past week, I...

GetHuman1032491's customer service issue with Megabus from August 2018

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The issue in GetHuman1032491's own words
I originally was trying to get a ride credit for a trip I missed. Over the past week, I was constantly told a supervisor was not aavailable. Today, I did speak to a supervisor and she was very rude, would not let me speak to a manager and she hung up on me. I was in no way irate or disrespectful. I ride megabus at least once a month. I have an open reservation as I write this complaint. I can't tolerate this treatment and still be a customer. I need this to be addressed to continue patronizing megabus.
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Megabus

Customer service issue
Reported by GetHuman1032491
Aug 24th, 2018 - 4 mons ago
I have an issue with Megabus too
Not resolved
Seen by 6 customers so far
Similar issue to 2055 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman1032491 started working on this issue
Aug 24th 6:37pm