On August **, **** at *:**p.m. I Aaron Mckenzie boarded the Megabus traveling from Hous...

GetHuman-aaronmck's customer service issue with Megabus from August 2018

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The issue in GetHuman-aaronmck's own words
Traveling from Houston Tx to Baton Rouge La ... On August **, **** at *:**p.m. I Aaron Mckenzie boarded the Megabus traveling from Houston,Tx headed to Baton Rouge,La. purchased by my fiancee Cepressia Fluker. After boarding the bus sitting in reserved seat ** *reservation number (**-****-******-M**R-****-HOU-BAT) the bus pulled away from the lot, immediately after approaching it's first right turn the bus broke down, the wait was approximately ** minutes. After managing to get the bus operating the driver was forced to make yet another stop at the said bus's Auto body shop where there we again sat for an additional ** minutes. Temperatures on the bus were sweltering not only for myself and other adults but also for a number of minor children. After entering into Louisiana the driver was once again forced to pull over just outside of Lake Charles to attend to an apparent medical issue on behalf of another customer. Because of these incidents I missed a very important meeting that I had scheduled. I am a very frequent rider of Megabus. I feel as though it would only be appropriate that I am compensated in some form because of these mishaps.
This was especially frustrating because of a problem with the bus along with the air conditioning
Offering a courtesy trip
I travel with Megabus at least *-* times per month
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Customer service issue
Reported by GetHuman-aaronmck
Aug 18th, 2018 - a yr ago
I have an issue with Megabus too
Seen by 12 customers so far
Similar issue to 1971 others
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Items needed
Name on booking
Booking number
Email on the booking
GetHuman-aaronmck started working on this issue
Aug 18th, 2018 2:10am
GetHuman-aaronmck confirmed the issue is fixed. Hooray!
Aug 18th, 2018 2:11am