On last night, I arrive at the megabus station to find out by the gentleman that we can...

GetHuman-sacarrol's customer service issue with Megabus from August 2018

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The issue in GetHuman-sacarrol's own words
On last night, I arrive at the megabus station to find out by the gentleman that we cannot leave our cars overnight. I arrive ** minuted before the bus came so I have time to leave, go park my car in remote location and come back via Uber. I inform a few of the bus riders, leave my bags and go to move my car. I come back at **:** to see the lady loading the bus, I get my Uber to stop and I haul *** running to the bus. The driver looks over, sees me and continues to drive. I don’t understand, I have had to wait for almost an hour to catch a megabus before, with no compensation whatsoever. This lady sees me and keeps driving. I’m not asking for a refund, I just want to catch the same bus leaving out this morning. I feel that would be sufficient for all that has happened.
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Megabus

Customer service issue
Reported by GetHuman-sacarrol
Aug 10th, 2018 - a yr ago
I have an issue with Megabus too
Fixed
Seen by 6 customers so far
Similar issue to 1855 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-sacarrol started working on this issue
Aug 10th, 2018 8:48am
GetHuman-sacarrol indicated the issue is not fixed yet.
Aug 10th, 2018 9:58am
GetHuman-sacarrol indicated the issue is not fixed yet.
Aug 10th, 2018 9:59am