On Monday l bought a return ticket to New York.*Toronto * Aug to NYC *NYC. to. Toront...

GetHuman-dontus's customer service issue with Megabus from August 2018

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The issue in GetHuman-dontus's own words
On Monday l bought a return ticket to New York.*Toronto * Aug to NYC *NYC. to. Toronto ** Aug.*Yesterday received news that my **,yr old dad.was rushed to the hospital unconscious. I have to be there with him*So, I would like to change my reservation to the earliest possible time, even tonight.*I called customer service and was told that I should call Canada’s customer service, which I did, but there seems to be a problem with the communication, and the phone hung up repeatedly.
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Megabus

Customer service issue
Reported by GetHuman-dontus
Aug 10th, 2018 - a yr ago
I have an issue with Megabus too
Fixed
Seen by 6 customers so far
Similar issue to 1847 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-dontus started working on this issue
Aug 10th, 2018 1:19am
GetHuman-dontus indicated the issue is not fixed yet.
Aug 10th, 2018 3:13am