No wifi,no seatbelts,no air conditioning ,an hour late picking up luggage torn this is unexceptable they advertise free wifi,outlets cleans bathrooms comfortable ride none was tru
GetHuman-debdclev's customer service issue with Megabus from July 2018
Help with my Megabus issue
The issue in GetHuman-debdclev's own words
******* bus from Chicago to Cleveland an hour late,bus******* bathroom a stinky mess,driver would not speak to passengers,full bus no air conditioning,people were getting sick,my grandaughter broke out in a rash,headache ,couldn't breathe,and driver would do nothing. We all were going to cal *** I want my trip. Refunded replacement bus in Toledo passengers were throwing luggage to put on new bus as no mega bus people helped my luggage was torn.driver just ignored the passengers then rest of trip to Cleveland she cut off other drivers and sped the whole way. Supposedly this was her first trip driving and we were the Ginny pigs
Want the cost of the trip for my granddaughter and myself refunded in full
Cannot get through to customer service on phone
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