No wifi,no seatbelts,no air conditioning ,an hour late picking up luggage torn this is unexceptable they advertise free wifi,outlets cleans bathrooms comfortable ride none was tru

GetHuman-debdclev's customer service issue with Megabus from July 2018

Help with my Megabus issue
The issue in GetHuman-debdclev's own words
******* bus from Chicago to Cleveland an hour late,bus******* bathroom a stinky mess,driver would not speak to passengers,full bus no air conditioning,people were getting sick,my grandaughter broke out in a rash,headache ,couldn't breathe,and driver would do nothing. We all were going to cal *** I want my trip. Refunded replacement bus in Toledo passengers were throwing luggage to put on new bus as no mega bus people helped my luggage was torn.driver just ignored the passengers then rest of trip to Cleveland she cut off other drivers and sped the whole way. Supposedly this was her first trip driving and we were the Ginny pigs
Want the cost of the trip for my granddaughter and myself refunded in full
Cannot get through to customer service on phone
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Megabus

Bust from Chicago to Cleveland oh
Customer service issue
Reported by GetHuman-debdclev
Jul 30th, 2018 - 9 mons ago
I have an issue with Megabus too
Fixed
Seen by 9 customers so far
Similar issue to 1644 others
0 customers following this
Items needed
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Timeline
GetHuman-debdclev started working on this issue
Jul 30th, 2018 12:20pm
GetHuman-debdclev indicated the issue is not fixed yet.
Jul 30th, 2018 4:21pm
GetHuman-debdclev indicated the issue is not fixed yet.
Jul 30th, 2018 4:25pm
GetHuman-debdclev indicated the issue is not fixed yet.
Jul 30th, 2018 4:26pm
GetHuman-debdclev indicated the issue is not fixed yet.
Jul 31st, 2018 5:00pm
GetHuman-debdclev indicated the issue is not fixed yet.
Jul 31st, 2018 5:01pm
GetHuman-debdclev indicated the issue is not fixed yet.
Aug 2nd, 2018 5:12pm