I purchased * tickets to orlando from atlanta. I have * boys. My friend which is ** yea...

GetHuman-dinahpre's customer service issue with Megabus from July 2018

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The issue in GetHuman-dinahpre's own words
I purchased * tickets to orlando from atlanta. I have * boys. My friend which is ** years old also purchased her ticket and was also going down with them. He let them on the bus and then asked if i was going also i said no. He said im the parent so i have to go. It does not state on the website that a petson has to be blood related to be accompanied bt an adult. I was in complete shock. Its not fair for you to just take money from people or descriminate against us. I really believe it was because the amount of children i had. That was not a legit reason to deny them after sitting them
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Customer service issue
Reported by GetHuman-dinahpre
Jul 1st, 2018 - 10 mons ago
I have an issue with Megabus too
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Seen by 2 customers so far
Similar issue to 1372 others
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Items needed
Name on booking
Booking number
Email on the booking
GetHuman-dinahpre started working on this issue
Jul 1st, 2018 2:43pm