Hi I was on the bus to Indianapolis last night leaving from Chicago and there was no...

GetHuman-imanif's customer service issue with Megabus from June 2018

Help with my Megabus issue
The issue in GetHuman-imanif's own words
Hi I was on the bus to Indianapolis last night leaving from Chicago and there was no air, WiFi and the driver is stating that the bus is having problems and complaining that the check engine light is on and the air pressure is messed up etc. yet she is continually driving. She talked about disturbing topics, (her nephew getting killed, black on black crime and how black people kill each other more than white people, how Megabus constantly give her broken buses and she has to drive them, and personal things that didn’t need to be talked about on the bus) I have never experienced a trip like this. I felt like it was disrespectful and not safe at all. Please issue me a refund, I even reserved my seat only for someone to be sitting in it and the driver did not acknowledge it.
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Customer service issue
Reported by GetHuman-imanif
Jun 30th, 2018 - 10 mons ago
I have an issue with Megabus too
Seen by 6 customers so far
Similar issue to 1351 others
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GetHuman-imanif started working on this issue
Jun 30th, 2018 12:59pm
GetHuman-imanif indicated the issue is not fixed yet.
Jul 1st, 2018 3:47pm