Hi I trade in my ticket and unfortunately I didnt understand i had to use my available...

GetHuman-cprince's customer service issue with Megabus from June 2018

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The issue in GetHuman-cprince's own words
Hi I trade in my ticket and unfortunately I didnt understand i had to use my available credit right at the moment. I'm a single mother who barely have the funds. I had an emergency which made me switch the ticket. May i please have those funds available to purchase another ticket. Please people make mistakes but please mega bus is a big business help me out its my money and i misundrstood. Please help money isnt easy to make for me to loose $** just like that. I don't even make that in a hour.
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Megabus

Customer service issue
Reported by GetHuman-cprince
Jun 28th, 2018 - a yr ago
I have an issue with Megabus too
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Seen by 6 customers so far
Similar issue to 1322 others
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Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman-cprince started working on this issue
Jun 28th, 2018 7:17pm
GetHuman-cprince indicated the issue is not fixed yet.
Jun 29th, 2018 9:51pm
GetHuman-cprince indicated the issue is not fixed yet.
Jun 29th, 2018 9:52pm
GetHuman-cprince indicated the issue is not fixed yet.
Jun 30th, 2018 5:18am
GetHuman-cprince indicated the issue is not fixed yet.
Jun 30th, 2018 5:20am
GetHuman-cprince indicated the issue is not fixed yet.
Jul 1st, 2018 9:16pm