Was refused onto bus despite getting there ** minutes prior to departure with a valid t...

GetHuman818568's customer service issue with Megabus from June 2018

Help with my Megabus issue
The issue in GetHuman818568's own words
Was refused onto bus despite getting there ** minutes prior to departure with a valid ticket. My reservation is **-****-******-M**R-****-NEW-WAS
GetHuman818568 did not yet indicate what Megabus should do to make this right.
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Megabus

Customer service issue
Reported by GetHuman818568
Jun 25th, 2018 - 4 mons ago
I have an issue with Megabus too
Fixed
Seen by 4 customers so far
Similar issue to 1285 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking
Timeline
GetHuman818568 started working on this issue
Jun 25th 4:04pm
GetHuman818568 indicated the issue is not fixed yet.
Jun 25th 5:04pm
GetHuman818568 indicated the issue is not fixed yet.
Jun 26th 6:12pm