Missed the bus. Can I use ticket for the next bus

GetHuman818344's customer service issue with Megabus from June 2018

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Help with my Megabus issue
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Name on booking, Booking number, and Email on the booking
GetHuman818344's next move: have a Megabus rep call.
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The issue and preferred resolution, in GetHuman818344's own words:
The problem I ran into: Missed the bus. Can I use ticket for the next bus
I trust that Megabus will make this right and come up with a resolution that is fair.
Help with my Megabus issue
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Megabus

Customer service issue
Reported by GetHuman818344
Jun 25th, 2018 - 2 mons ago
I have an issue with Megabus too
Not resolved
Seen by 5 customers so far
Similar issue to 1283 others
1 customer following this
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Timeline
GetHuman818344 started working on this issue
Jun 25th 3:18pm