I purchased a ticket from Montreal to Toronto at * for a bus leaving at *** my driver t...

GetHuman-queenswe's customer service issue with Megabus from June 2018

Help with my Megabus issue
The issue in GetHuman-queenswe's own words
I purchased a ticket from Montreal to Toronto at * for a bus leaving at *** my driver then called and cancel I went back and tried to charge the time to a later time and would have enough time to get to the station when I could not change anything I called they I can only do change within * hours of the purchase I explain I just did the purchase is there anything they can she rude and proceeded to tell me buy another ticket I stated that was all the money I had continued to be rude to me not happy with any of my services and ended up being stranded for two more days
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Customer service issue
Reported by GetHuman-queenswe
Jun 15th, 2018 - 9 mons ago
I have an issue with Megabus too
Seen by 3 customers so far
Similar issue to 1107 others
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Items needed
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GetHuman-queenswe started working on this issue
Jun 15th, 2018 2:06pm
GetHuman-queenswe indicated the issue is not fixed yet.
Jun 15th, 2018 3:11pm