NEVER HEARD ANYTHING BACK FROM MEGA BUS... I whole WEEK LATER
GetHuman-nhair's customer service issue with Megabus from June 2018
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The issue in GetHuman-nhair's own words
I purchased six tickets on your bus, hoping for a great carefree family trip to DC the day after granddaughter graduation. I get up at *am so we could be on time for our *:** departure. Well first our bus didn’t come til *:**, and when I say he was the RUDEST PERSON in which I have encountered who was suppose to be giving a service, after ( being late). We have never rode Mega bus before so we didn’t know what to expect, he was standing at the luggage area and yelled out * states, in which we were one of, we didn’t have luggage so we didn’t go to that area but was standing at the front door. He walked passed us closed the door in our face looked down pretending to be doing something then looked up at me like what you won’t, you getting in here. We all said yes, then he jumped off bus and said WELL I CALLED OUT AND NI OBE ANSWERED( with ALL ATTITUDE) we said we thought you were calling for luggage. He kept yelling about we’ll come on at that point I try to explain he tells me I’m trying to stay on schedule just get in the bus, then he tries to go around me to next customer but he was not going to ignore me or treat me in this unprofessional manner, I ask his name at first he ignored me the he said JAMES BOND!! I have never had such a horrible experience in my life, and this was suppose to be the start of something great for my family and myself. My contact info is email *****@***.com, our trip was from Richmond to dc, scheduled for *:** to *:** in June ** **** I will add number to next email, my name is DParks ***-***-****. Thank you
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