My Third Time Sending This. My bus never showed I called customer service along with ot...

GetHuman776872's customer service issue with Megabus from June 2018

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The issue in GetHuman776872's own words
My Third Time Sending This. My bus never showed I called customer service along with other customers and no one knew what was going on. I left the bus stop and went home and told customer service when I was doing so around **:**. This morning I tried to get some help with the fact the bus never showed just to now be told the bus showed up **mins late. The bus was supposed to be there by **:** I left after ** the bus clearly was much later than the ** mins Amy tried to explain to me and then offered me a bus ticket that cost way more than the one I already purchased that I never even used why would I spend more money when you didn't even deliver the first time I paid.*I trust that Megabus will make this right and come up with a resolution that is fair.*Help with my Megabus issue

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Megabus

Customer service issue
Reported by GetHuman776872
Jun 12th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 1053 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman776872 started working on this issue
Jun 12th, 2018 4:39pm
GetHuman776872 indicated the issue is not fixed yet.
Jun 12th, 2018 4:39pm