On Friday June *, ****, at *am I boarded a Maga bus from **th street New York City head...

GetHuman754126's customer service issue with Megabus from June 2018

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The issue in GetHuman754126's own words
On Friday June *, ****, at *am I boarded a Maga bus from **th street New York City heading to Washington DC. Once we arrived in Washington DC the bag handler gave me my luggage. I noticed my suitcase* had * rips in the back of the suitcase. I ask the bag handler what happened to my suitcase. He stated that he didn't know what happened to my suitcase but maybe during the ride it might have* gotten damage. The only way my suitcase could've gotten* damage is by dragging my suitcase out of the cargo area of the mega bus. My suitcase wasn't damaged when it was put into the cargo area. I want to file a damage claim for reimburst for the damages to my suitcase.***Sincerely,**Rosa Alonso
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Megabus

Customer service issue
Reported by GetHuman754126
Jun 5th, 2018 - a yr ago
I have an issue with Megabus too
Not resolved
Seen by 2 customers so far
Similar issue to 191 others
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Timeline
GetHuman754126 started working on this issue
Jun 5th, 2018 10:11pm