Is Megabus discontinue service from San Francisco to Reno Nevada

GetHuman-mondraco's customer service issue with Megabus from April 2018

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The issue and preferred resolution, in GetHuman-mondraco's own words:
The problem I ran into: Is Megabus discontinue service from San Francisco to Reno Nevada
I trust that Megabus will make this right and come up with a resolution that is fair.
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Megabus

Customer service issue
Reported by GetHuman-mondraco
Apr 30th, 2018 - 3 mons ago
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Timeline
GetHuman-mondraco started working on this issue
Apr 30th 6:26am
GetHuman-mondraco shared this issue with others over email
Apr 30th 6:27am