No one was available to accept the money and the driver was very rude and nasty he had...

GetHuman-teairaaa's booking change request issue with Megabus from April 2018

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Name on booking, Booking number, and Email on the booking
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The issue and preferred resolution, in GetHuman-teairaaa's own words:
Catch an earlier bus and pay the $* fee ... No one was available to accept the money and the driver was very rude and nasty he had at least ** available seats and refused to let us on the bus or offer any service to the five of us in the standby line.
It is * am I now have to wait until * am to catch a bus to New York. I'm pregnant and I have an appointment to get to I paid for an Uber to bring me here I love ** mins away. This is extremely inconvient.
I need better customer service and my next bus ticket should be free. I travel with megabus almost every weekend. However, this will be my final straw if nothing happens.
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Megabus

iPhone with megabus email
booking change request issue
Reported by GetHuman-teairaaa
Apr 23rd, 2018 - 3 mons ago
I have an issue with Megabus too
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Seen by 2 customers so far
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Timeline
GetHuman-teairaaa started working on this issue
Apr 23rd 7:26am