No one was available to accept the money and the driver was very rude and nasty he had...
GetHuman-teairaaa's booking change request issue with Megabus from April 2018
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The issue in GetHuman-teairaaa's own words
Catch an earlier bus and pay the $* fee ... No one was available to accept the money and the driver was very rude and nasty he had at least ** available seats and refused to let us on the bus or offer any service to the five of us in the standby line.
It is * am I now have to wait until * am to catch a bus to New York. I'm pregnant and I have an appointment to get to I paid for an Uber to bring me here I love ** mins away. This is extremely inconvient.
I need better customer service and my next bus ticket should be free. I travel with megabus almost every weekend. However, this will be my final straw if nothing happens.
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