I just want a simple answer to a simple question.

GetHuman2711633's customer service issue with Meetup.com from April 2019

20 views | 3174 similar | 0 following
Help with my Meetup.com issue
GetHuman2711633's next move: find and follow the right step-by-step guide.
Meetup.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2711633 will need to dig through the advice provided by Meetup.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2711633 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Meetup.com has better answers for you: Meetup.com Help Center
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The issue in GetHuman2711633's own words
I'm just trying to get an answer to a simple question and it appears the GetHuman is not doing anything to help get that answer. ... Simple question: Are meetup.com organizer fees paid in advance, for the next six months, or in arrears, for the preceding six months?**The answer will be either: "in advance" or "in arrears." I just want an answer that will help me with the eventual dissolution of my group when that occurs in the future.
This was especially frustrating because it's a simple question.
Just answer the fricken question
I've been a meetup.com group organizer for several years.
If I could call meetup.com I would. But they seem to be trusting their customer support to you. I've written several times. You would not appear to be doing a great job. Can I get an answer to a simple question?
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Meetup.com

meetup.com
Customer service issue
Reported by GetHuman2711633
Apr 12th, 2019 - 2 years ago
Fixed
Seen by 20 customers so far
Similar issue to 3174 others
0 customers following this
Items needed
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Timeline

GetHuman2711633 started working on this issue
Apr 12th, 2019 10:29pm
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 4:23am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 4:24am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:23am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:24am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:27am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:27am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 11:40pm