I just want a simple answer to a simple question.

GetHuman2711633's customer service issue with Meetup.com from April 2019

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Help with my Meetup.com issue
GetHuman2711633's next move: try the Meetup.com help center.
Meetup.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2711633 will want to follow the link below to head to their help center. We will check on GetHuman2711633 later to make sure it's all set or try to help escalate.
The issue in GetHuman2711633's own words
I'm just trying to get an answer to a simple question and it appears the GetHuman is not doing anything to help get that answer. ... Simple question: Are meetup.com organizer fees paid in advance, for the next six months, or in arrears, for the preceding six months?**The answer will be either: "in advance" or "in arrears." I just want an answer that will help me with the eventual dissolution of my group when that occurs in the future.
This was especially frustrating because it's a simple question.
Just answer the fricken question
I've been a meetup.com group organizer for several years.
If I could call meetup.com I would. But they seem to be trusting their customer support to you. I've written several times. You would not appear to be doing a great job. Can I get an answer to a simple question?
I have an issue with Meetup.com too
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Meetup.com

meetup.com
Customer service issue
Reported by GetHuman2711633
Apr 12th, 2019 - 9 mos ago
I have an issue with Meetup.com too
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Seen by 13 customers so far
Similar issue to 3174 others
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Timeline
GetHuman2711633 started working on this issue
Apr 12th, 2019 10:29pm
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 4:23am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 4:24am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:23am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:24am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:27am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 6:27am
GetHuman2711633 indicated the issue is not fixed yet.
Apr 13th, 2019 11:40pm