I started a Meetup group, Main Street Vegan(r) Support & Spirit, to be an adjunct to ot...

GetHuman986597's customer service issue with Meetup.com from August 2018

753 similar
0 following
Help with my Meetup.com issue
First: share to improve GetHuman986597's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman986597's next move: call Meetup.com.
The best way to get your problem resolved is to tap the button below to start calling Meetup.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman986597 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman986597's own words
I started a Meetup group, Main Street Vegan(r) Support & Spirit, to be an adjunct to other things I do, but I didn't feel I had the time to devote to it, so I asked my assistant to dissolve the group. She was given misinformation as to how to do that and instead of dissolving the group, she simply removed me as organizer, putting the group up for grabs. **A few days ago, I got an email from a woman thanking me for entrusting the group to her and saying she would honor my legacy or something like that, as if I were dead. I explained to her that I entrusted nothing to her, that Main Street Vegan is a federally registered trademark for use by my business only, which she says she understands and that she is willing to step aside once Meetup refunds her money and bills me. **This should be easy, but the phone number goes to a voice mail loop. My emails get the response: "We don't see a group connected to your email" (Of course not: the group was given to somebody else!) There is no address posted anywhere, so I can't meet with anyone is person. **The bottom line is that I need to get the group back. Because of trademark protection, I could hire and attorney and take that route, but all I really need is a human in the Meetup company to listen to what happened and get somebody to fix it. If you are that person, thank you from the bottom of my heart.
GetHuman986597 did not yet indicate what Meetup.com should do to make this right.
I have an issue with Meetup.com too
How GetHuman986597 fixed the problem
We are waiting for GetHuman986597 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Meetup.com's attention and get better help faster. Tap below to get started.
Having Meetup.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman986597 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman986597
Aug 15th, 2018 - a yr ago
I have an issue with Meetup.com too
Not resolved
Seen by 2 customers so far
Similar issue to 753 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman986597 started working on this issue
Aug 15th, 2018 11:56am