More or less almost at the middle * end of october **** I've sent , * day after my sub...

GetHuman-tittib's customer service issue with Meetic Group from November 2019

Help with my Meetic Group issue
The issue in GetHuman-tittib's own words
More or less almost at the middle * end of october **** I've sent , * day after my subscription to Meetic Italy site and subscription with my credit card , a fax to your headquarter to cancel my profile and make my payement recession right operable. Plus I've chatted in yor help chat with a lady that assured me that all will be made immediately. Now I find that my credit card has been charged as I was still in Meetic . Please , as I don't find any customer assistance , I ask you to stop this and let me know : I can't believe it happens . Let me know as soon as possible I don't remember my nick but I gave as mail this : *****@***.com*I'm waiting asap news about this unpleasant situation*Best regards*Lelia Clotilde Bosso

GetHuman-tittib did not yet indicate what Meetic Group should do to make this right.

How GetHuman-tittib fixed the problem
I've contacted them through email and they answered that I was right and asap they'll provide to give me back my money and cancell my profile
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Meetic Group

Customer service issue
Reported by GetHuman-tittib
Nov 9th, 2019 - a year ago
Fixed
GetHuman-tittib shared how to fix
Seen by 7 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-tittib started working on this issue
Nov 9th, 2019 10:24am
GetHuman-tittib confirmed the issue is fixed. Hooray!
Nov 14th, 2019 1:54pm

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