I have been charged *.** euros every month for since August *th **** and I have no idea...

GetHuman-lisamfos's customer service issue with Meetic Group from February 2019

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The issue in GetHuman-lisamfos's own words
I have been charged *.** euros every month for since August *th **** and I have no idea what it is for as I have not used a dating site in a few years and I don't even know what dating site it is as it only says meetic paris on my credit card statement so I have no idea who to even contact to get it cancelled. I am sure it is easy to see that it is not actived and not used so I would like to have this cancelled asap. I would never have signed up for something for this long of a period of time and especially since not using it as I am confident can be seen. My name is Lisa Foss and I want this cancelled immediately. I have been trying to email several places with no luck which makes me feel this is indeed a scam so if you can please help.*Kind regards,*Lisa Foss
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Meetic Group

Customer service issue
Reported by GetHuman-lisamfos
Feb 15th, 2019 - 8 mons ago
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GetHuman-lisamfos started working on this issue
Feb 15th 2:47pm
GetHuman-lisamfos indicated the issue is not fixed yet.
Feb 18th 3:25pm
GetHuman-lisamfos indicated the issue is not fixed yet.
Feb 18th 7:37pm
GetHuman-lisamfos indicated the issue is not fixed yet.
Feb 18th 7:52pm
GetHuman-lisamfos indicated the issue is not fixed yet.
Feb 19th 6:30am
GetHuman-lisamfos indicated the issue is not fixed yet.
Feb 19th 7:01pm