Hello,I am member of Meetic already * years .*My nr: *********.*Nick name : Lakaja *(M...

GetHuman-ardesig's customer service issue with Meetic Group from January 2019

18 similar
1 following
Help with my Meetic Group issue
First: share to improve GetHuman-ardesig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ardesig's next move: talk to Meetic Group when they open.
Meetic Group's call center is closed now. We will send GetHuman-ardesig a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-ardesig's own words
Hello,I am member of Meetic already * years .*My nr: *********.*Nick name : Lakaja *(Milano location)*my subscription expired week ago **.**.*****I have problems to make payment and extend subscription.*I got from Meetic special offer with **% discount,and attaching here print screen as provement.*And trying many times to subscribe,but not able. May be because my Visa credit card is new now and CVV*CVC code changed.*I" filled new payment method" where filled new card info with new CVV*CVC*But trying few times I always getting notification that information of card is not correct .*I connected my bank,they telling that your site was trying to charge me at **.**.**** the day when my subscription expired.Even I was not trying to make payment this day.Before I had settings NOT automattical renewal of subscription,*but apparently may be it is still on?* My bank getting notification from Meetic ,that payment can,t be done, because card information is not correct*?rrec*I tryed to pay with another card,from another bank but payment was rejected too.**I am kindly asking to you to make my account setting NOT automatticaly renewal .**And solve pls the problem to make possible my payment for special offer what you sent me.*( is field there to frite Promo Code.May be this is the problem?if yes,then from where then I get get it?)*Best regards,*Kindly*Arune Jayne
GetHuman-ardesig did not yet indicate what Meetic Group should do to make this right.
I have an issue with Meetic Group too
How GetHuman-ardesig fixed the problem
We are waiting for GetHuman-ardesig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Meetic Group's attention and get better help faster. Tap below to get started.
Having Meetic Group issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ardesig fixes it.
This email address isn't valid

Meetic Group

Customer service issue
Reported by GetHuman-ardesig
Jan 14th, 2019 - 9 mons ago
I have an issue with Meetic Group too
Not resolved
Seen by 42 customers so far
Similar issue to 18 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman-ardesig started working on this issue
Jan 14th 9:54am