I lost my Medicare card and would like a replacement.

GetHuman-bbsetira's Replacement Card issue with Medicare from December 2019

Help with my Medicare issue
The issue in GetHuman-bbsetira's own words
The problem: I lost my Medicare card and would like a replacement.

GetHuman-bbsetira did not yet indicate what Medicare should do to make this right.

How GetHuman-bbsetira fixed the problem
I think I lost my Medicare and BC*BS card in a doctor's office. I called Medicare to request a new card. I called Medicare or (CMS) last Friday during the day. I was told that I had to wait ** minutes to talk with someone about my problem. I waited for more than an hour before they hung up on me. I couldn't call back because my cell battery was very low.**I called back today -Sunday, to see if it is true that they are available ****. I talked with the robot again, but this time I was passed over to a human after a very short wait. I explained why I had called and she took care of my problem. She ordered a new card for me. She said it should take about * weeks to arrive.
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Medicare

Replacement Card issue
Reported by GetHuman-bbsetira
Dec 8th, 2019 - 2 years ago
Fixed
GetHuman-bbsetira shared how to fix
Seen by 13 customers so far
Similar issue to 801 others
0 customers following this
Items needed
Name
Social Security Number
Billing Address

Timeline

GetHuman-bbsetira started working on this issue
Dec 8th, 2019 4:43pm
GetHuman-bbsetira confirmed the issue is fixed. Hooray!
Dec 8th, 2019 8:59pm

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