when we signed up for medicare ins we gave a physical address and a mailing address. W...

GetHuman1694728's customer service issue with Medicare from December 2018

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The issue in GetHuman1694728's own words
when we signed up for medicare ins we gave a physical address and a mailing address. We later added a dental rider through aarp medicare complete and they say that the physical address was entered instead of the mailing address, We have had two dental claims sent to the wrong address and no payments for dental benefits received. Now they tell us that the only way to change our address is through medicare. We just want this fixed
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Medicare

Customer service issue
Reported by GetHuman1694728
Dec 5th, 2018 - 2 mons ago
I have an issue with Medicare too
Not resolved
Seen by 1 customer so far
Similar issue to 940 others
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Timeline
GetHuman1694728 started working on this issue
Dec 5th, 2018 2:35pm