Had new modem put in yesterday and now phone doesn’t work !!

GetHuman631075's customer service issue with MediaCom Communications Corp. from April 2018

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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
GetHuman631075's next move: have a MediaCom Communications Corp. rep call.
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The issue and preferred resolution, in GetHuman631075's own words:
The problem I ran into: Had new modem put in yesterday and now phone doesn’t work !!
I trust that MediaCom Communications Corp. will make this right and come up with a resolution that is fair.
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MediaCom Communications Corp.

Customer service issue
Reported by GetHuman631075
Apr 26th, 2018 - 3 mons ago
I have an issue with MediaCom Communications Corp. too
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Seen by 2 customers so far
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Timeline
GetHuman631075 started working on this issue
Apr 26th 3:01pm