your floor staff at Romford liberty two need customer training I saw an incident today...

GetHuman-drobertw's Complaint issue with McDonald's from September 2020

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The issue in GetHuman-drobertw's own words
your floor staff at Romford liberty two need customer training I saw an incident today where a o a p lady wanted to have some breakfast in your store and was told abruptly by the person on the door that she needed to give her name and address by smartphone or she could not enter the store the lady did not have a smartphone the lady was so upset at being told more or less to go away if this is how you are treating your customers I won't be going in there again I later found out that one can give a name and phone no on the back of recite which is nonsense as I could give any number and name but my point is this lady was not informed of this by the staff I have got to point out to you that most o a p s don't have smartphones i have got to point out this lady was so upset by your staff as she said all she wanted was her breakfast thanks mc Donalds

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Complaint issue
Reported by GetHuman-drobertw
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 337 others
0 customers following this


GetHuman-drobertw started working on this issue
Sep 28th, 2020 4:37pm
GetHuman-drobertw indicated the issue is not fixed yet.
Sep 29th, 2020 7:51am

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