Dirty bathroom,tables not wiped, ice tea container empty, refreshment center trashy*dir...

GetHuman-ladycalv's Complaint issue with McDonald's from October 2019

Help with my McDonald's issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-ladycalv's own words
Dirty bathroom,tables not wiped, ice tea container empty, refreshment center trashy*dirty, both ketchup dispensers empty for * days per employee, order was missing fry and cup on tray,fries and mcdouble served cold,no apple pies baked , hot fudge for sunday not hot to serve so $ refunded,workers on break at handicap table, customers in line patiently waited for employee to come to register and take order. All of these concerns are repeated most of our visits to store ******. The management has been notied with pics to document concerns by email to *****@***.com. As there is limited options for fast food available in Smithville, we have few choices. However construction for other is underway with growth in area. I like my McDonald's burgers and hope problems will be addressed! Laurie Calvert

GetHuman-ladycalv did not yet indicate what McDonald's should do to make this right.

How GetHuman-ladycalv fixed the problem
Contacted **** today when opened after management group informed. Was assured followup will be done from top down
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McDonald's

Complaint issue
Reported by GetHuman-ladycalv
Oct 27th, 2019 - 2 years ago
Fixed
GetHuman-ladycalv shared how to fix
Seen by 11 customers so far
Similar issue to 996 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-ladycalv started working on this issue
Oct 27th, 2019 8:36pm
GetHuman-ladycalv indicated the issue is not fixed yet.
Oct 28th, 2019 1:54am
GetHuman-ladycalv confirmed the issue is fixed. Hooray!
Oct 28th, 2019 10:53pm