Q: On the evening of October *th I had a major issue with the location at **** Pinevill...

GetHuman3787945's customer service issue with McDonald's from October 2019

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The issue in GetHuman3787945's own words
Q: On the evening of October *th I had a major issue with the location at **** Pineville-Matthews Rd, Charlotte, NC *****. **I went back to ascertain the name and address of the franchise owner that evening and the staff simply pointed to the door and indicated that the information is on the door.**I took a photo of the information at the door and it indicated that the location is owned by ...*Patrick and Heather Joyner***** **th Street Lane N.W.*Hickory, NC *******I wrote a letter and it was returned "Not deliverable as addressed"**I then went to the location this morning to speak with a manager. I explained that I had a major issue on October *th and that the contact information on the door was incorrect. She did not seem the least bit interested in any issue I had, but she did provide me with the following contact information...*Patrick and Heather Joyner***** *nd Ave N.E.*Hickory, NC *******Q: What is the correct contact information?

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McDonald's

Customer service issue
Reported by GetHuman3787945
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 982 others
0 customers following this

Timeline

GetHuman3787945 started working on this issue
Oct 18th, 2019 1:30pm
GetHuman3787945 indicated the issue is not fixed yet.
Oct 18th, 2019 1:35pm

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